Privacy Policy

This policy applies to all personal data that M2W processes when you: fill in and submit a contact/consultation registration form on the website; contact us by phone, email or social media; or use the tools and services provided by M2W.

When you contact us or use the profile assessment tool, M2W may collect:

• Identity information: full name, date of birth, phone number, email.
• Profile information: occupation, experience, education, foreign-language proficiency, basic financial status.
• Technical data: IP address, device type, and cookies when you visit the website.

M2W processes data to assess your profile, advise on your immigration roadmap, respond to inquiries and improve our services. The legal basis is your consent when providing information, in accordance with the Law on Personal Data Protection No. 91/2025/QH15. You have the right to withdraw your consent at any time.

M2W does not sell personal data. Data is only shared when necessary for processing your case (for example: translation providers, credential assessment bodies, immigration authorities of the destination country) or when required by law. The parties receiving the data must comply with corresponding confidentiality obligations.

Due to the nature of immigration services, some of your data may be transferred to partners or competent authorities in the USA, Australia, Germany and other relevant countries for the purpose of preparing and submitting applications. Data transfers are carried out in accordance with the law and only to the extent necessary.

Data is stored securely and retained only for as long as necessary for the stated purposes or as required by law. M2W applies reasonable technical and organizational measures to protect data from unauthorized access.

Personal data is retained for as long as necessary to fulfill the consulting/service purpose and to meet legal obligations. When no longer needed, the data will be deleted or anonymized.

Under the Law on Personal Data Protection No. 91/2025/QH15, you have the following rights regarding your personal data:

• The right to be informed and the right to consent to the processing of data.
• The right to access and correct your data.
• The right to withdraw consent and the right to request deletion of data.
• The right to restrict and object to processing, and the right to lodge a complaint as prescribed.

This website is not directed at children under 16. We do not knowingly collect data from children without the consent of a parent or guardian.

The M2W website uses cookies to remember your preferences and analyze traffic in order to improve your experience. You may disable cookies in your browser settings, however some functions may be affected.

This policy may be updated from time to time to align with legal regulations or operational practices. The new version will be posted on this page along with the update date.

For any request relating to personal data or this policy, please contact:

• Entity: My Second World Immigration Consulting Co., Ltd (M2W)
• Business Registration No.: 0319614621
• Address: 1 Nguyen Van Nguyen, Tan Dinh Ward, HCMC
• Email: [email protected]
• Hotline: 0983 717 871